E-Commerce Agency Mexico: Adobe Commerce, Magento, Akamai
If the simultaneous daily activities require multiple disciplines, it is time to create an Area or Department of e-Commerce
An online business is just as demanding as a physical business.
When the number of requests increases, the chances of issues that require human intervention also increase.
Similarly, if an online store is interconnected with other computer systems, occasional problems may arise between them.
an online store cannot yet be administered without human intervention, and due to its complexity and dynamism, it is eventually necessary to create a department that manages all aspects of the online business.
Potential roles for an e-Commerce area or department
When an entrepreneur starts up his online store, all these roles fall to him.
However, as your store becomes successful, you will be faced with an overload of work that will make it impossible for you to maintain good quality control of the service provided.
Therefore, the work to be done will require a competent team.
And for this, these are the main roles that should be considered:
- The General Manager of the Online Store
- The Content Manager (product information, images, videos, technical sheets, etc.)
- The Marketing and Social Media Leader
- The Technical Leader (Infrastructure and Programming)
Some roles could be carried out by external providers, such as temporary or occasional jobs or those that do not generate strategic knowledge for the business.
However, everything that creates value to the team or organization, must remain within the organization, so that don't miss out on strategic insight of the business.
Do you want to implement an e-Commerce project?
— At Never8 we can help you
Have wide experience creating e-Commerce projects.
And we are sure that together we can make the project you need to expand your business and get more profit.
We have clients in the main cities of Mexico and we also provide services to USES and Latin America.